Bill Pay and Financial Help

for Child Counseling & Family Therapy Services

At Washburn Center, you have options for paying your bill:

You may make a one-time payment by choosing the QuickPay button or Create an Account to track payments and/or receive e-statements

    • This requires the client’s ID# and billing zip code as listed on the client’s statement.
    • This option is only available if there has been a statement generated for the client.

By phone: 612-677-2899

    • If you have never received a statement or are having trouble with online payment, please call 612-677-2899.
    • If you have a question about client services, but not regarding billing, please call 612-871-1454 so we connect you to the right team member.

In office:

    • Glenwood: You can pay copays or balances at the front desk by cash, check or credit card.
    • Other sites: We do not accept cash, check or credit card payments at these sites. Please use online, phone or mail options.

Recurring payments:

If you would like payments to be deducted monthly from your credit/debit card, please fill out the Recurring Credit Card Pre-Authorization form.

Return by:

      • Fax 612-767-3835 or
      • Mail: 1100 Glenwood Ave., Minneapolis, MN 55405
      • Please do not send any credit card information via email

Mail:

    • Be sure that the appropriate Client Account number and/or Client name are on the check, otherwise, your payment may not get applied correctly to the client’s account.
    • Mail payments to:
      1100 Glenwood Ave.
      Minneapolis, MN 55405

Adjusted Payment Plan:

We offer an Adjusted Payment Plan for clients/families who are unable to pay their bill in full.  Sliding fee amounts are based on income and family size.

    • To see if you qualify, please complete the Adjusted Payment (Sliding Fee) Plan application form.
    • Return along with copies of your last two pay stubs or your most recent tax return to:
      • Fax 612-767-3835 or
      • Mail: 1100 Glenwood Ave., Minneapolis, MN 55405
      • Please do not send tax/paystub information via email

Click here for information on fees and insurance coverages.

Contesting a Bill: 

If you have any questions or concerns about your bill please call 612-677-2899. If you wish to contest a bill or request a settlement amount please email Billing@washburn.org attention Billing Supervisor including a copy of the statement in question as well as the reasons you wish to contest the charges and/or amount of decrease in balance you are requesting.

Access to billed rate

If you have questions about your bill or any of these options, please contact 612-677-2899.