At Washburn Center, you have options for paying your bill:
You may make a one-time payment by choosing the QuickPay button or Create an Account to track payments and/or receive e-statements
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- This requires the client’s ID# and billing zip code as listed on the client’s statement.
- This option is only available if there has been a statement generated for the client.
Payment in person:
- Glenwood: You can pay copays or balances at the front desk by cash, check or credit card.
- Other sites: We do not accept cash, check or credit card payments at these sites. Please use online, phone or mail options.
Billing department contact information:
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- If you have never received a statement or are having trouble with online payment, please call 612-677-2899.
- If you have a question about client services, but not regarding billing, please call 612-871-1454 so we connect you to the right team member.
Recurring payments:
If you would like payments to be deducted monthly from your credit/debit card, please fill out the Recurring Credit Card Pre-Authorization form.
Return by:
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- Fax 612-767-3835 or
- Mail: 1100 Glenwood Ave., Minneapolis, MN 55405
- Please do not send any credit card information via email
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Mail:
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- Be sure that the appropriate Client Account number and/or Client name are on the check, otherwise, your payment may not get applied correctly to the client’s account.
- Mail payments to:
1100 Glenwood Ave.
Minneapolis, MN 55405
Adjusted Payment Plan:
We offer an Adjusted Payment Plan for clients/families who are unable to pay their bill in full. Sliding fee amounts are based on income and family size.
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- To see if you qualify, please complete the Adjusted Payment (Sliding Fee) Plan application form.
- Return along with copies of your last two pay stubs or your most recent tax return to:
- Fax 612-767-3835 or
- Mail: 1100 Glenwood Ave., Minneapolis, MN 55405
- Please do not send tax/paystub information via email
Washburn Center insurance coverage information.
Contesting a Bill:
If you have any questions or concerns about your bill please call 612-677-2899. If you wish to contest a bill or request a settlement amount please email Billing@washburn.org attention Billing Supervisor including a copy of the statement in question as well as the reasons you wish to contest the charges and/or amount of decrease in balance you are requesting.